Legal

Privacy Policy

Effective Date: June 4th, 2026

Applies To: TEKPOLY.com and any TEKPOLY-operated websites, subdomains, mobile experiences, customer support channels, and marketing communications (collectively, the “Site” or “Services”).


This Privacy Policy explains how TEKPOLY (“TEKPOLY,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our Site, contact us, sign up to receive communications, or otherwise interact with us. It also describes the rights and choices you have regarding your personal information. By accessing or using the Site, you (“you” or “your”) acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect personal information directly from you, automatically through your use of the Site, and from third parties such as analytics providers.

1.1 Information You Provide Directly

  • Contact details: name, email address, phone number, and — for trade or dealer inquiries — company name and business address.
  • Communications: the content of messages, inquiries, and any attachments you send when you contact us or request information.
  • Marketing preferences: email subscription status and content preferences.
  • Trade and dealer information: information you provide if you inquire about purchasing through, or becoming, an authorized TEKPOLY dealer or partner.

1.2 Information Collected Automatically

  • Device and connection data: IP address, browser type and version, operating system, device identifiers, language preferences, and referring/exit URLs.
  • Usage data: pages and content viewed, time spent on pages, click paths, and timestamps.
  • Location data: approximate location derived from IP address. We do not collect precise GPS location through the Site.
  • Cookies and similar technologies: information collected through cookies and similar technologies, as described in our Cookie Disclosure.

1.3 Information From Third Parties

  • Analytics providers (aggregated traffic and audience insights).
  • Social media platforms, if you choose to interact with TEKPOLY through a connected account.
  • Public sources, authorized dealers, and partners, in connection with trade relationships or partnership outreach.

We do not collect “sensitive personal information” (such as government identifiers, precise geolocation, or financial account numbers) through the Site for the purpose of inferring characteristics about you.

2. How We Use Your Information

We use the personal information we collect for the following business purposes:

  • To respond to your inquiries and provide customer and product support.
  • To operate, maintain, personalize, and improve the Site and our customer experience.
  • To send communications you request, such as newsletters and product updates, consistent with your preferences and applicable law.
  • To measure the effectiveness of our communications.
  • To detect, investigate, and prevent fraud, security incidents, abuse, and other unlawful or prohibited activity.
  • To comply with applicable laws, regulations, court orders, and lawful requests, and to enforce our policies and agreements.
  • For corporate transactions such as a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our assets.

3. How We Share Your Information

TEKPOLY does not sell your personal information, and does not share your personal information for cross-context behavioral advertising (also called “targeted advertising”), as those terms are defined under applicable U.S. state privacy laws. We share personal information only as described below.

3.1 Service Providers

We share personal information with vendors and service providers who perform services on our behalf, including hosting, IT and security, analytics, email delivery, and customer support. These providers are contractually permitted to use the information only to provide services to TEKPOLY — not for their own purposes — and must handle it consistent with this Privacy Policy and applicable law.

3.2 Analytics

We use analytics providers to understand how visitors engage with the Site so we can improve our content and performance. These providers act as our service providers and are not authorized to use the information for their own advertising.

3.3 Legal and Safety

We may disclose personal information to law enforcement, regulators, courts, government agencies, or other third parties when we believe in good faith that disclosure is necessary to (i) comply with applicable law or legal process; (ii) protect the rights, property, or safety of TEKPOLY, our customers, employees, or others; (iii) enforce our policies or contracts; or (iv) detect, prevent, or address fraud, security, or technical issues.

3.4 Business Transfers

In the event of a merger, acquisition, financing, reorganization, bankruptcy, receivership, or sale of all or part of our business or assets, personal information may be transferred to the acquiring entity or successor, subject to the protections of this Privacy Policy.

3.5 With Your Direction or Consent

We may share personal information with additional parties when you direct us to do so or with your consent.

4. Cookies and Similar Technologies

TEKPOLY uses cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and support security. For details about the categories we use, your choices, and the cookie consent pop-up shown on first visit, see the Cookie Disclosure.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the information; the potential risk of harm from unauthorized use or disclosure; the purposes for which we process it and whether we can achieve those purposes through other means; and applicable legal, tax, accounting, and reporting requirements. When personal information is no longer needed, we delete, anonymize, or de-identify it consistent with applicable law.

6. Your Rights and Choices

6.1 Rights Available to All

  • Access: request information about the personal information we hold about you.
  • Correction: request that inaccurate or incomplete personal information be corrected.
  • Deletion: request that we delete personal information we hold about you.
  • Portability: request a copy of certain personal information in a portable, machine-readable format.
  • Opt out of marketing: unsubscribe using the link in any marketing email, or follow the opt-out instructions in any message you receive.

Some rights are subject to exceptions and verification requirements under applicable law. We will respond to verifiable requests within the timeframes required by law.

6.2 U.S. State Privacy Rights

Depending on your state of residence — which may include California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington, and other states with comprehensive privacy laws — you may have additional rights, including the right to confirm whether we process your information; access, correct, or delete it; obtain a portable copy; and opt out of (i) the sale of personal information, (ii) the sharing or processing of personal information for targeted advertising, and (iii) certain profiling.

As described in Section 3, TEKPOLY does not sell personal information and does not share or process it for targeted advertising, so no separate “sale/share” opt-out is currently required. You may exercise your other rights using the contact details in Section 11. California residents may also designate an authorized agent to submit a request on their behalf. We do not discriminate against any consumer for exercising their privacy rights.

Global Privacy Control (GPC): TEKPOLY recognizes browser-based opt-out preference signals, such as GPC, where required by law.

6.3 Cookie Choices

You can manage cookie preferences at any time using the “Cookie Preferences” link in our website footer or via the cookie consent pop-up. You can also use your browser settings to block or delete cookies, though doing so may affect Site functionality.

7. Children’s Privacy

The Site is a general-audience website and is not directed to children under 13. TEKPOLY does not knowingly collect personal information from children under 13. Where required, TEKPOLY complies with the Children’s Online Privacy Protection Act (COPPA). If you believe a child under 13 has provided personal information to us, please contact us using the details in Section 11, and we will take appropriate steps to delete it.

8. International Visitors

TEKPOLY is based in the United States, and the Site is intended for users in the United States. If you access the Site from outside the United States, your personal information will be processed in, and transferred to, the United States, where data-protection laws may differ from those in your jurisdiction. By using the Site, you understand that your information will be processed in the United States.

9. Security

TEKPOLY maintains administrative, technical, and physical safeguards designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. No method of transmission over the internet or method of electronic storage is 100% secure, however, and we cannot guarantee absolute security.

10. Third-Party Links and Services

The Site may contain links to third-party websites, applications, and services that are not operated by TEKPOLY. We are not responsible for the content or privacy practices of third parties, and this Privacy Policy does not apply to information collected by them. We encourage you to review the privacy policies of any third-party services before providing personal information.

11. How to Contact Us

For privacy questions, requests, or complaints, contact TEKPOLY at:

  • Email: info@tekpoly.com
  • Mailing Address: 2411 Penny Rd, Suite 103, High Point, NC 47265
  • Website: tekpoly.com

Please include enough detail for us to verify your identity and locate your records.

12. Updates to This Privacy Policy

TEKPOLY may update this Privacy Policy from time to time. Updates take effect on the “Effective Date” listed at the top of the then-current version posted on the Site. For material changes, we will provide additional notice where required by law. Your continued use of the Site after the Effective Date of an updated Privacy Policy constitutes your acceptance of the updated terms to the extent permitted by law.

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